MrVegas Casino Privacy Policy

At Mr Vegas, we are fully committed to protecting the privacy and personal data of every player who visits our platform. This Privacy Policy explains how we collect, use, store, and share your information when you access MrVegas Casino services. By using our website at mrvegas.com, you agree to the practices described in this document. We encourage you to read this policy carefully before registering or using any of our features.

Who We Are

MrVegas Casino is operated by Mr Vegas Limited, a Malta-based company with registration number C93203, registered at The Space, Level 2 & 3, Alfred Craig Street, Pieta, PTA 1320, Malta. We hold a licence issued by the Malta Gaming Authority (MGA/CRP/258/2014/01), issued on 19 May 2020. Mr Vegas Limited is the data controller responsible for your personal information and administers all accounts, including the processing of deposits and withdrawals under our MGA licence.

Information We Collect

At MrVegas, we collect personal information that is necessary to provide you with a secure, personalised, and legally compliant gaming experience. The data we may collect includes:

Full name, date of birth, and contact details (email address, phone number)
Residential address and proof of identity documents
Financial information, including payment method details (Visa, MasterCard, and others)
Account login credentials and MrVegas login activity
Gaming activity, transaction history, and wagering behaviour
Device information, IP address, browser type, and operating system
Communications you send us via email, live chat, or phone

We also gather information automatically when you interact with our platform. This includes session data, clickstream information, and cookie-based tracking, which helps us improve our Mr Vegas Casino services and tailor your experience.

How We Use Your Information

Here at MrVegas, we use the data we collect for the following purposes:

To create and manage your player account and verify your identity
To process deposits and withdrawals securely and efficiently
To deliver our welcome bonus, MrVegas free spins, Rainbow Fridays promotions, and Encore tournament rewards
To comply with legal obligations, including anti-money laundering (AML) and responsible gambling requirements
To send you relevant communications about MrVegas bonus offers, voucher codes, and platform updates (where you have consented)
To detect and prevent fraudulent activity, unauthorised access, and security threats
To personalise your experience and recommend suitable games, including slots, live casino, and jackpot games
To analyse usage patterns and improve the overall performance of our mobile casino app and desktop platform

Legal Basis for Processing

Our Mr Vegas Casino operations are based in Malta and we process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). The legal grounds on which we rely include:

Contract performance: We need your data to fulfil our obligations as your gaming operator
Legal compliance: We are required to process certain data to meet regulatory requirements under our MGA licence
Legitimate interests: We process data to prevent fraud and ensure the integrity of our platform
Consent: Where you have given us explicit permission, such as to receive MrVegas bonus codes and promotional communications

Cookies and Tracking Technologies

At Mr Vegas, we use cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. Cookies help us remember your preferences, maintain your logged-in session, and monitor how our platform is used. We use the following types of cookies:

Essential cookies: Required for core functionality, including secure MrVegas login sessions
Analytical cookies: Help us understand how players navigate our platform
Marketing cookies: Used to deliver relevant promotions and measure the effectiveness of our campaigns
Functional cookies: Store your preferences and personalise your experience

You may control or disable cookies through your browser settings. However, disabling essential cookies may affect your ability to access certain features of our MrVegas Casino platform.

Sharing Your Information

We at MrVegas do not sell your personal data to third parties. However, we may share your information with trusted partners and service providers in the following circumstances:

Payment processors and financial institutions to handle transactions via Visa, MasterCard, and other supported methods
Identity verification and KYC (Know Your Customer) service providers
Game providers such as Apollo Games, IGT, Ruby Play, and Williams Interactive, where necessary for service delivery
Regulatory authorities including the Malta Gaming Authority, where required by law
Fraud prevention agencies and law enforcement bodies
Technical support providers who assist in operating our Mr Vegas Casino app and website

All third parties we work with are contractually obligated to handle your data securely and in compliance with applicable data protection legislation.

Data Retention

Our MrVegas data retention practices are governed by legal and regulatory requirements. We retain your personal data for as long as your account remains active and for a minimum period of five years after account closure, in line with MGA requirements and anti-money laundering obligations. After this period, we securely delete or anonymise your information.

Your Rights

As a player at Mr Vegas Casino, you have the following rights regarding your personal data:

Right of access: You may request a copy of the personal data we hold about you
Right to rectification: You may ask us to correct inaccurate or incomplete information
Right to erasure: In certain circumstances, you may request that we delete your data
Right to restriction: You may ask us to limit how we process your data
Right to data portability: You may request your data in a structured, machine-readable format
Right to object: You may object to certain types of processing, including direct marketing
Right to withdraw consent: Where we rely on consent, you may withdraw it at any time

To exercise any of these rights, please contact our support team at support@mrvegas.com or use the contact form available on our website. We will respond to all requests within 30 days.

Security Measures

We at MrVegas implement industry-standard security measures to protect your personal data from unauthorised access, loss, or disclosure. These include SSL encryption, secure server infrastructure, access controls, and regular security audits. Our MrVegas Casino mobile app and desktop platform are designed with data security as a core principle.

Responsible Gambling and Data

Our Mr Vegas platform takes responsible gambling seriously. We may use your gaming data to identify patterns of problematic behaviour and offer timely support tools, including deposit limits, self-exclusion options, and reality checks. This processing is carried out in your best interests and in compliance with our MGA licence obligations.

Contact Us

If you have any questions about this Privacy Policy or the way we handle your personal data at MrVegas Casino, please do not hesitate to reach out to us. Our customer support team is available 24/7 via live chat, by email at support@mrvegas.com, or by phone. We are always happy to assist and ensure your experience with our Mr Vegas platform is safe, transparent, and enjoyable.

We reserve the right to update this Privacy Policy from time to time. Any material changes will be communicated to you via email or through a prominent notice on our website. We encourage you to review this page periodically to stay informed about how we protect your data.

Content updated: July 24, 2026